Having trouble paying your bill? You may be eligible for assistance!
Adjustments and Payment Plans
If you’ve experienced a water leak in your home, contact our office with a copy of your receipt to see if you qualify for a billing adjustment. Depending on the circumstances, a billing adjustment may be applied to your water charges, your wastewater charges, or possibly both. Our customer service staff will be happy to review your account and help you through the process.
Bill Payment Assistance
Chester Metropolitan District works with several public assistance programs in the area. If you’re having trouble paying your bill, contact one of the options below before your due date to see if you qualify for assistance. Payment must be received in our office prior to your cutoff date to avoid disconnection.
Carolina Community Actions
129A Wylie Street
Chester, SC 29706
(803) 385-5205
https://www.carolinacommunityactions.org/
GRASP
(Great Falls Customers)
802 Dearborn Street
Great Falls, SC 29055
(803) 482-4407
Fort Lawn Community Center
(Lando/Richburg/Fort Lawn Customers)
5554 Main Street
Fort Lawn, SC 29714
(803) 872-4491
Chester Department of Social Services
15 Reedy Street
Chester, SC 29706
(803) 377-8131
SC Program Assistance Line
P.O. Box 142
Columbia, SC 29202
1-800-922-2221
SC Homeowner Rescue Program
(803) 896-9521 option 5 or 6
1-800-476-0412, option 5 or 6