Please be aware that due to limited staffing, new service requests and reconnections may take up to 72 hours to process.
Residential Water Service
Our service application may be filled out in our office at 155 Wylie Street, or by using our Online Service Application. All applications for service require valid photo identification and proof of residence.
Applying In Person
Applying for service at the CMD office is the fastest way to establish service. Please bring with you a valid photo ID (driver’s license, state-issued ID, passport, etc.) and proof of residence (rental agreement/receipt, closing documents), and be prepared to pay a deposit. Other services will be determined at the time of application.
Same day service is only offered if all required paperwork is received prior to 12:00 pm. Any requests for same day service received after 12:00 pm will be scheduled for the next business day.
When applying for service using our online application below, you will be required to upload your ID and proof of residence as attachments (JPG, PDF, or DOCX formats only).
You will be contacted by a CMD Customer Service Representative within one (1) business day of your application with instructions on how to pay your deposit and what services are available to you. Service will be established once the deposit payment is received in our office.
Commercial/Industrial Water Service
Online applications for service are not available or Commercial/Industrial accounts at this time. Please contact our office at (803) 385-5123 to establish Commercial/Industrial Water Service.