Bill Payment Assistance

Having trouble paying your bill? You may be eligible for assistance! 

Adjustments and Payment Plans

If you’ve experienced a water leak in your home, contact our office with a copy of your receipt to see if you qualify for a billing adjustment. Depending on the circumstances, a billing adjustment may be applied to your water charges, your wastewater charges, or possibly both. Our customer service staff will be happy to review your account and help you through the process.

Bill Payment Assistance

Chester Metropolitan District works with several public assistance programs in the area. If you’re having trouble paying your bill, contact one of the options below before your due date to see if you qualify for assistance. Payment must be received in our office prior to your cutoff date to avoid disconnection.

Carolina Community Actions
129A Wylie Street
Chester, SC 29706
(803) 385-5205

(Great Falls Customers)
802 Dearborn Street
Great Falls, SC 29055
(803) 482-4407

Fort Lawn Community Center
(Lando/Richburg/Fort Lawn Customers)
5554 Main Street
Fort Lawn, SC 29714
(803) 872-4491

Chester Department of Social Services
15 Reedy Street
Chester, SC 29706
(803) 377-8131

SC Program Assistance Line
P.O. Box 142
Columbia, SC 29202

SC Homeowner Rescue Program
(803) 896-9521 option 5 or 6
1-800-476-0412, option 5 or 6


Application Information Flyer