CMD’s IVR (Pay-by-Phone) system is currently experiencing technical difficulties.
Customers may be unable to access our pay-by-phone system, or may receive error messages when
attempting payment. We are working with the host to resolve the issue.
As a result, Nonpayment fees for Cycle 19 will not be applied until 5:00 PM on Tuesday, March 18th.
Cutoffs for Cycle 19 will begin on Wednesday, March 19th.
We apologize for the inconvenience.
Our Utility Account Management Portal seems to be unaffected.