It has been brought to our attention that customers may be receiving telephone calls regarding “problems” with water and sewer service. The calls are coming from out of town telephone numbers and the caller may suggest that CMD is moving to another state. The caller may also ask for credit card information to pay...
The CMD Office will be closed for construction on Monday, May 20th and Tuesday, May 21st. We will reopen at 8:30 AM on Wednesday, May 22nd. Our staff will be available by telephone at (803) 385-5123 to answer questions and assist customers with service and online payment concerns. Customers may continue to make payments...
Chester Metropolitan District is expanding its customer payment options. In addition to automatic bank draft and online e-check payments, CMD will also offer online payments by debit/credit card and IVR (pay-by-phone) service. Here’s what you need to know: E-check service will remain largely unchanged. E-check processing will continue through the same service, T-Tech. However,...
The Chester Metropolitan District is concluding its annual Chlorine Burnout. Filter Plant personnel returned the system to Chloramines on Friday, March 1, 2019. Customers should notice their water returning to normal within the next two to three weeks. During this time, customers may continue to experience a stronger chlorine smell and/or taste in their...
The Chester Metropolitan District will be turning off the Ammonia in the system beginning Thursday, February 1, 2019 and will run straight chlorine disinfection for approximately one month. This process helps to keep the system disinfected and reduce the chances of bacteriological growth in water lines with lower flows. CMD personnel will begin flushing...
To better serve our customers, the Chester Metropolitan District is upgrading its facilities. This process is expected to take 4-6 months. Both our lobby and drive-through will remain open while the renovation is in progress. Customers may also continue to pay their bills online, by mail, or through automatic draft. In the coming weeks,...
The CMD Office will close at 11:00 AM today for staff software training. If you need immediate assistance, please call our main telephone number: (803) 385-5123 and our staff will assist you. The disconnection list scheduled for today will not be disconnected. Service disconnections scheduled for today will take place next week. We will...
The Chester Metropolitan District (CMD) is currently implementing a new billing and finance software system. The new system will permit a whole host of payment options not offered to CMD customers before. In order for CMD to comply with increasing credit card security standards, we will no longer be able to accept payments or...
NOTICE TO CMD (WATER) CUSTOMERS The Chester Metropolitan District is scheduled to begin flow testing all fire hydrants on Monday, October 1, 2018 as a part of our maintenance program. Residents may experience minor discoloration to their water while flow testing is being conducted. The CMD urges its customers to check their...
A boil water advisory is now in effect for customers on Edwards Road in Fort Lawn. Customers in the affected area will have a yellow notice tag hanging on their front doors. Affected customers should boil their water vigorously for five (5) minutes prior to drinking or cooking until otherwise notified. An...