Establish Water Service

Establishing Service with CMD

Applying in person at the CMD office is the fastest way to establish service, but applications may be submitted online using the button above.

Requirements for Service:

Please bring with you a valid photo ID (driver’s license, state-issued ID, passport, etc.) and proof of residence (rental agreement/receipt, closing documents). You may be required to pay a deposit.

Other required services such as wastewater and garbage collection will be determined at the time of application, as they are based on your service address.

Service Availability

The first step to becoming a customer of CMD is to determine if your home is within our service area. The Chester Metropolitan District serves the City of Chester, Town of Great Falls, Town of Richburg, Town of Fort Lawn, the Hwy 9 corridor, and many of the surrounding unincorporated areas.

Other services, such as wastewater and garbage pickup, may be available depending on your location. Additional information on services in your location will be available when you apply for service.

If you do not currently have water service and are interested in becoming a customer, please fill out our Water Service Availability Form.

Properties which do not currently have a water tap will also be subject to Capital Recovery Fees and a Tap Fee prior to establishing service.

Deposit Policy

Different deposits may be required for different services. CMD Utilize the Online Utility Exchange to determine deposits. Deposits for services other than water are determined by their governing entities.

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Easy Account Management

Once an account is established, managing the account is simple! Create an account with the Municipal Online Payments portal and register your account to sign up for emergency notifications, see your billing history, monitor your water usage, and more!

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Automated Notifications

CMD occasionally sends automated text and phone notifications to our customers. With an online account management portal, receiving important updates is as easy as entering your phone number!

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Transfer / Termination of Service

It’s a simple process! Just use the form above.