Public Service Announcement

CMD Issues System-Wide Boil Water Notice

The Chester Metropolitan District has issued a District-wide Boil Water Notice. Boil water vigorously prior to drinking or cooking. This notice was issued because portions of the system experienced a drop in water pressure due to a break on the 30” water main in the Fort Lawn area. Repairs have been completed and the...

Restrictions Release Notice: Town of Richburg, SC

WATER IS SAFE TO DRINK The Chester Metropolitan District has completed all testing related to the Do Not Drink order for public water users in the Town of Richburg issued last week for the following streets: Main Street East Lancaster Street West Lancaster Street Old Richburg Road (Hwy 56) All side streets connected to...

Annual Fire Flow Testing

The Chester Metropolitan District will be conducting Fire Flow Testing beginning Tuesday, September 24, 2019.  This procedure will last approximately 4-6 weeks. During this testing period, crews will be opening and flowing fire hydrants across the County.  Low pressure and short bouts of discolored water in the tested area are normal, and temporary.  If...

SCAM ALERT!

It has been brought to our attention that customers may be receiving telephone calls regarding “problems” with water and sewer service. The calls are coming from out of town telephone numbers and the caller may suggest that CMD is moving to another state. The caller may also ask for credit card information to pay...

Notice of CMD Office Closure

The CMD Office will be closed for construction on Monday, May 20th and Tuesday, May 21st. We will reopen at 8:30 AM on Wednesday, May 22nd. Our staff will be available by telephone at (803) 385-5123 to answer questions and assist customers with service and online payment concerns. Customers may continue to make payments...

Expanded Payment Options

Chester Metropolitan District is expanding its customer payment options. In addition to automatic bank draft and online e-check payments, CMD will also offer online payments by debit/credit card and IVR (pay-by-phone) service. Here’s what you need to know: E-check service will remain largely unchanged. E-check processing will continue through the same service, T-Tech. However,...

Annual Chlorine Burnout End

The Chester Metropolitan District is concluding its annual Chlorine Burnout. Filter Plant personnel returned the system to Chloramines on Friday, March 1, 2019. Customers should notice their water returning to normal within the next two to three weeks. During this time, customers may continue to experience a stronger chlorine smell and/or taste in their...

Annual Chlorine Burnout Notice

The Chester Metropolitan District will be turning off the Ammonia in the system beginning Thursday, February 1, 2019 and will run straight chlorine disinfection for approximately one month. This process helps to keep the system disinfected and reduce the chances of bacteriological growth in water lines with lower flows. CMD personnel will begin flushing...

CMD Office Renovations

To better serve our customers, the Chester Metropolitan District is upgrading its facilities. This process is expected to take 4-6 months. Both our lobby and drive-through will remain open while the renovation is in progress. Customers may also continue to pay their bills online, by mail, or through automatic draft. In the coming weeks,...

OFFICE CLOSURE NOTICE

The CMD Office will close at 11:00 AM today for staff software training. If you need immediate assistance, please call our main telephone number: (803) 385-5123 and our staff will assist you. The disconnection list scheduled for today will not be disconnected. Service disconnections scheduled for today will take place next week. We will...