Public Service Announcement

CMD Rate & Fee Changes

Chester Metropolitan District (CMD) will be changing its water rate structure beginning in late summer of 2018. The CMD Board of Commissioners endeavored to develop a rate structure that was equitable to residential customers.  CMD hired Raftelis from Charlotte, North Carolina to review our existing water rate structure and propose a rate structure that...

Non-Payment Fee to Replace Reconnect Fee

Beginning in July 2018, the Chester Metropolitan District will discontinue the “Reconnect Fee” and replace it with a “Non-Payment Fee”. This Non-Payment Fee will be charged to all past-due accounts which have not been paid within twenty-five days of the bill date. The policy, approved by the CMD Board of Commissioners in May 2018,...

CMD Payment Period Extension

Beginning January 2018, Chester Metropolitan District will extend the payment period for all billing cycles. Customers will now have fifteen (15) days from the Bill Date to pay their bills before being assessed a penalty. Customers will also have an additional ten (10) days to make payment before their services become eligible for disconnection....

CMD Notice of Office Closure

The Chester Metropolitan District Office will close at 1:00 PM on Tuesday, November 14th for Staff Software Training. We will reopen Wednesday, November 15th at 8:30 AM. For those wishing to pay their bills online, you may still do so by eCheck through our website. Thank you for your understanding.

2017 Fire Flow Testing

NOTICE TO CMD (WATER) CUSTOMERS The Chester Metropolitan District is scheduled to begin flow testing all fire hydrants on Tuesday, October 10, 2017 as a part of our maintenance program. Residents may experience minor discoloration to their water while flow testing is being conducted. The CMD urges its customers to check their water quality...

High Bills & Unusual Billing Dates

HIGH WATER BILLS? The Chester Meter Replacement Project is currently underway. Crews from Ferguson Waterworks are working to replace all water meters in Chester Metropolitan District’s system with new radio-read meters. Because many of the meters being replaced are older and may be under-registering water use, customers may receive a higher bill than expected...

UPDATE: CMD Water is Safe

As of 4:00 PM on Thursday, July 20, 2017, raw water samples taken at Chester Metropolitan District’s Water Filtration Plant indicate that bacteria levels in the Catawba River near Fort Lawn are within normal range. CMD’s drinking water quality remains unaffected.

UPDATE: CMD Water Still Safe

As of 4:00 PM on Tuesday, July 18, 2017, raw water samples taken at Chester Metropolitan District’s Water Filtration Plant indicate that bacteria levels in the Catawba River near Fort Lawn are within normal range. CMD’s drinking water quality remains unaffected.

CMD Water IS Safe To Drink

On Friday afternoon, July 14th, Charlotte Water contacted Chester Metropolitan District and many downstream water utilities to report that a 21-inch sewer line had separated and approximately 200,000 gallons of sewage spilled into Kings Branch. Kings Branch is a tributary to Big Sugar Creek, which flows into the Catawba River downstream of the Lake...

CMD to Halt Reminder Notices

In an effort to streamline our billing system and cut wasteful spending, the Chester Metropolitan District has made the decision to discontinue payment Reminder Notices. We understand that this is a convenience to our customers, and one that many rely on to ensure their bills are paid. Because our customers have come to rely...