New Service Requirements

Service Availability

The first step to becoming a customer of CMD is to determine if your home is within our service area. The Chester Metropolitan District serves the City of Chester, Town of Great Falls, Town of Richburg, Town of Fort Lawn, the Hwy 9 corridor, and many of the surrounding unincorporated areas. 

Other services, such as wastewater and garbage pickup, may be available depending on your location. Additional information on services in your location will be available when you apply for service.

If you do not currently have water service and are interested in becoming a customer, please fill out our Water Service Availability Form.

Properties which do not currently have water service will also be subject to Capital Recovery Fees and a Tap Fee prior to establishing service.

Establishing Service

Once it has been determined that we are capable of serving your home, you will need to apply for service. Our service application may be filled out in our office at 155 Wylie Street, or by using our Online Service Application. All applications for service require valid photo identification and proof of residence. 

Applying In Person

Applying for service at the CMD office is the fastest way to establish service. Please bring with you a valid photo ID and proof of residence (rental agreement/receipt, closing documents, another bill in your name), and be prepared to pay a deposit. Other services will be determined at the time of application.

Water service may be connected as early as the same day when applying in person.

Applying Online

When applying for service using our online application, you will be required to upload your ID and proof of residence as attachmets (JPG, PDF, or DOCX formats only). 

You will be contacted by a CMD Customer Service Representative within one (1) business day of your application with instructions on how to pay your deposit and what services are available to you. Service will be established once the deposit payment is received in our office.