by susanroddey | Dec 1, 2023 | Policy & Procedure
As a courtesy to our customers, Chester Metropolitan District has installed a Customer Service Valve (CSV) on all metered service lines. The CSV is a round, green box approximately one (1) foot or less from the meter box, between the box and the customer’s house or...
by susanroddey | Mar 16, 2021 | Policy & Procedure, Rate Schedule
Chester Metropolitan District is upgrading the metering software and billing processes to provide more accurate usage data to its customers. Currently our meters only transmit data in 1,000-gallon increments. Once the software upgrade is complete, the residential...
by susanroddey | Dec 16, 2019 | Policy & Procedure, Public Service Announcement
Chester Metropolitan District (CMD) has experienced an increase in unauthorized water usage over the last few years. The increase of water theft and meter tampering has been mainly from individuals that have had their water disconnected due to non-payment and...