Policy & Procedure

New CSV Service Fee

As a courtesy to our customers, Chester Metropolitan District has installed a Customer Service Valve (CSV) on all metered service lines. The CSV is a round, green box approximately one (1) foot or less from the meter box, between the box and the customer’s house or business. It is not locked and is accessible...

Meter Change Information

Chester Metropolitan District is upgrading the metering software and billing processes to provide more accurate usage data to its customers. Currently our meters only transmit data in 1,000-gallon increments. Once the software upgrade is complete, the residential meters will transmit data in 1-gallon increments. 2-inch and larger meters will transmit data in 10-gallon or...

Chester Metropolitan District and Chester County Sheriff’s Office are Cracking Down on Water Theft and Meter Tampering

Chester Metropolitan District (CMD) has experienced an increase in unauthorized water usage over the last few years.  The increase of water theft and meter tampering has been mainly from individuals that have had their water disconnected due to non-payment and businesses that have mobile water operations such as construction contractors, landscapers, and mobile car...